Car finance mis-selling scandal

Mis-selling a car finance deal means that you have either received poor advice, you weren’t given all the information about a deal or the risks weren’t made clear to you. It usually leads to you ending up with a deal and a car that doesn’t suit your needs or financial means.

  What is financial mis-selling? The lender has an obligation to inform you what is involved in their car finance deal and what it can and can’t do, so that you are paying for a deal that suits you and what you were looking for. If they haven’t done this then you may be eligible for compensation.

Whether you have lost money or not, if the car isn’t right for you as a result of mis-selling then you should make a complaint to stop the lender doing this again in the future.